CACI No. VF-3200. Failure to Repurchase or Replace Consumer Good After Reasonable Number of Repair Opportunities (Civ. Code, § 1793.2(d))
Judicial Council of California Civil Jury Instructions (2025 edition)
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VF-3200.Failure to Repurchase or Replace Consumer Good After
Reasonable Number of Repair Opportunities (Civ. Code,
§ 1793.2(d))
We answer the questions submitted to us as follows:
1. Did [name of plaintiff] buy [a/an] [consumer good]
[from/distributed by/manufactured by] [name of defendant]?
1. Yes No
1. If your answer to question 1 is yes, then answer question 2. If you
answered no, stop here, answer no further questions, and have
the presiding juror sign and date this form.
2. Did [name of defendant] give [name of plaintiff] a warranty?
2. Yes No
2. If your answer to question 2 is yes, then answer question 3. If you
answered no, stop here, answer no further questions, and have
the presiding juror sign and date this form.
3. Did the [consumer good] fail to perform as represented in the
warranty?
3. Yes No
3. If your answer to question 3 is yes, then answer question 4. If you
answered no, stop here, answer no further questions, and have
the presiding juror sign and date this form.
4. Did [name of defendant] or its authorized repair facility repair the
[consumer good] to conform to the [written statement/represented
quality] after a reasonable number of opportunities?
4. Yes No
4. If your answer to question 4 is no, then answer question 5. If you
answered yes, stop here, answer no further questions, and have
the presiding juror sign and date this form.
5. Did [name of defendant] fail to replace the [consumer good] or
reimburse [name of plaintiff] the appropriate amount of money?
5. Yes No
5. If your answer to question 5 is yes, then answer question 6. If you
answered no, stop here, answer no further questions, and have
the presiding juror sign and date this form.
6. What amount is [name of plaintiff] entitled to receive as
520
reimbursement for the [consumer good]? Calculate as follows:
Determine: Purchase price of the [consumer
good]: $
Subtract: Value of use by [name of plaintiff]
before [he/she/nonbinary pronoun/
it] discovered the defect:
$
Subtract: The amount, if any, that [name of
defendant] previously reimbursed
[name of plaintiff] for the [con-
sumer good]
$
TOTAL $
[7. What amount is plaintiff entitled to recover for [insert item(s) of
claimed incidental damages]? $ ]
Signed: Presiding Juror
Dated:
After [this verdict form has/all verdict forms have] been signed, notify
the [clerk/bailiff/court attendant].
New September 2003; Revised June 2005, October 2008, December 2010, December
2011, December 2016, May 2024
Directions for Use
This verdict form is based on CACI No. 3200, Failure to Repurchase or Replace
Consumer Good After Reasonable Number of Repair Opportunities - Essential
Factual Elements, and CACI No. 3240, Reimbursement Damages - Consumer
Goods.
The special verdict forms in this section are intended only as models. They may
need to be modified depending on the facts of the case.
If the plaintiff was unable to deliver the good, modify question 4 as in element 4 of
CACI No. 3200. See CACI No. VF-3201 for additional questions in the event the
plaintiff is claiming consequential damages. Question 7 can be used to account for
claimed incidental damages included under CACI No. 3242, Incidental Damages.
If there are multiple causes of action, users may wish to combine the individual
forms into one form. If different damages are recoverable on different causes of
action, replace the damages tables in all of the verdict forms with CACI No. VF-
3920, Damages on Multiple Legal Theories.
If the jury is given the discretion under Civil Code section 3288 to award
prejudgment interest (see Bullis v. Security Pac. Nat’l Bank (1978) 21 Cal.3d 801,
SONG-BEVERLY CONSUMER WARRANTY ACT VF-3200
521
814 [148 Cal.Rptr. 22, 582 P.2d 109]), give CACI No. 3935, Prejudgment Interest.
This verdict form may need to be augmented for the jury to make any factual
findings that are required in order to calculate the amount of prejudgment interest.
VF-3200 SONG-BEVERLY CONSUMER WARRANTY ACT
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© Judicial Council of California.
