Consumer Protection

Learn about illegal schemes and unfair practices that some businesses use to defraud and deceive consumers.

Find out how your personal information can potentially be compromised, and how to spot identity theft.

Discover the state and federal laws that protect consumers from unfair treatment by lenders and businesses.

Explore the legal and other remedies available to consumers seeking to assert their rights against businesses.

Frequently Asked Questions

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Popular Topics

  • Unwanted Telemarketing
    Under federal law, when a consumer becomes part of the National Do-Not-Call Registry, telemarketers have 31 days to stop calling. Though registration used to last for five years, it is now permanent.
  • Enforcing Your Rights as a Consumer
    If you feel you have been treated unfairly by a business, you can report them to a government agency, or possibly take legal action in small claims court or as part of a class action if others have similar claims.
  • Dangerous or Defective Products and Recalls
    If you or a loved one has been harmed by a defective product, you can potentially sue the manufacturer or others in the chain of commerce for a design, manufacturing, or marketing defect under state law.
  • Credit Card Fraud
    Federal law provides protections to victims of credit or debit card fraud. Provided that consumers report any unauthorized card usage promptly, banks and credit card companies must limit consumer liability.
  • Recognizing Signs of Identity Theft
    There are many ways in which consumer financial information can be compromised. If you stop receiving certain bills or notice unauthorized charges on your credit card, someone may be using your identity.
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